Privacy Policy

1. Introduction

Apna Fertility (hereinafter referred to as “Company” or “we” or “our” or “us”) is involved in providing products and services that can curate the lifestyle of couples going through infertility through physical fitness including mindful yoga, meditation, proper diet routine and other related training activities. In the course of providing such services, we may collect and/or otherwise gain access to certain personal information about our customers and users of the Platform (hereinafter collectively referred to as “Users” and individually as “User” or “you”, “your” or “yourself”).

The Company is committed to protecting the privacy of its Users, in accordance with the provisions of applicable laws and regulations, including the Indian Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 (hereinafter referred to as the “Data Privacy Rules”). The purpose of this Privacy Policy (“Policy”) is to explain the manner in which the Company may collect and process such personal information. This Policy applies to personal information collected the Company by any means, including personal information collected through the Platform.

Unless otherwise provided under this Policy, your use of the Platform or the products and/or services offered by the Company, signifies your acceptance of the Terms of Use, terms and conditions and medical waiver posted on our Platform. This Privacy Policy and your agreement to be legally bound by the same.

2. Information Collected

2.1 The Company collects your personal information that is reasonably required for providing its services and carrying out its functions. If required, the same will be shared with the medical practitioners/healthcare provider for better consultation and providing of lifestyle services. In particular, the Company may collect the following types of personal information of the Users:

• name;
• address;
• contact details, including email, telephone numbers, employer;
• Gender, date of birth;
• Spouse details;
• location;
• Medical information/mental health;
• Storing cookies to record users preferences and activity

By providing Apna Fertility your email address/ phone number you consent to:

• our using your email address or mobile number to send you Service-related notices, including any notices required by law, in lieu of communication by postal mail. You may use your settings to opt out of Service-related communications vide email/mobile number or entirely.
• Our using the phone numbers provided by you, to contact you from time to time, in order to provide you updates and advice relating of your progress on the App and the usage of our Services, and relating to any new promotions and sales opportunities on the App.
• Our using on your email address, home address, phone number and other ancillary information to fulfil the orders placed by you; and
• Our using your email address or phone number to send you other messages, including changes to features of the Service and special offers. If you do not want to receive such email messages, you may opt out. Opting out may prevent you from receiving email messages or phone messages regarding updates, improvements, or offers.
• Grant such permission to contact you through telephone, SMS, e-mail and holds the Company (including but not limited to its subsidiaries/affiliates) indemnified against any liabilities including financial penalties, damages, expenses in case your mobile number is registered with Do not Call (DNC) database.

2.2 In addition to above, the Company may also collect such personal information which may constitute as Sensitive Personal Data or Information (“SPDI”) under the applicable laws, such as:

• passwords for accounts created on websites and /or mobile applications maintained by the Company.

2.3 The Company does not collect any other categories of SPDI and asks that you do not share your SPDI with the Company and/or its employees or representatives. The Company may however collect your feedback in relation to its products and/or services availed by you and also request you to provide the reasons / circumstances due to which you availed of such products and/or services. In case you choose to divulge any SPDI such as medical information, information relating to your mental health condition etc. as a part of the feedback provided by you to the Company, you hereby agree to the use and processing of such information by the Company in accordance with the terms of this Privacy Policy.

At any time while availing the services provided by the Company, you will have the option to withdraw your consent to the use/disclosure/retention of such SPDI, provided that the same is communicated to the Company in writing. In such an event, the Company will be entitled to immediately terminate the services offered and/or your access to the Platform.

3. Processing Of Personal Information

The personal information collected may further be used by the Company-

• for providing products or services requested;
• to contact you/ sending further communication/recommendations relating to our products/services/new launch/offers/laws
• communicating the revised policies or terms and conditions

4. Disclosure And Transfer

• third parties to perform functions and provide services to the Company, including, without hosting and maintenance, database storage and management, payment transaction services, etc. We will share your personal information with these third parties, but only to the extent necessary to perform their functions and for providing their services;
• our affiliates to the extent required for our internal business and/or administrative purposes and/or general operations and for provision of services;
• government agencies in limited circumstances, including when complying with legal process, for verification of identity, or for preventing, detecting, investigating and for prosecution and punishment of incidents including cyber incidents, fraud or imminent harm, and ensuring the security of our network and services;
• to establish or respond to a legal claim against the Company;
• courts, tribunals and other authorities pursuant to orders issued by them or pursuant to mandate under law.